Quality ISO 9001
Elevate your business with the global standard for Quality
ISO 9001 is the internationally recognised gold standard for meeting customer expectations and raising the quality of your business operations. No matter your industry or the size of your business, achieving ISO 9001 certification demonstrates your commitment to best practices, operational excellence, and customer satisfaction. More than just a certification, ISO 9001 provides your business with a robust framework to improve processes, enhance performance, and ensure long-term success.
How ISO 9001 can transform your business
ISO 9001:2015 builds on seven key quality management principles that help your business deliver consistent value to your customers:
Customer Focus: Prioritising customer needs and delivering high satisfaction.
Leadership: Driving a strong vision that aligns your team toward quality goals.
Engagement of People: Ensuring your team is motivated and empowered to contribute to quality outcomes.
Process Approach: Streamlining processes for efficiency and consistency.
Improvement: Fostering a culture of continuous improvement and innovation.
Evidence-Based Decision Making: Making informed decisions using reliable data and analysis.
Relationship Management: Building strong relationships with suppliers, customers, and stakeholders.
By integrating these principles, your business is equipped to meet high-quality standards, enhance operational efficiency, and consistently deliver superior results. Achieving ISO 9001 certification demonstrates to your clients, partners, and competitors that your business operates with a commitment to excellence.
Our ISO 9001 Certified Partners
ISO 9001 Certification
Achieving ISO 9001 certification offers a range of benefits that extend beyond compliance:
Improve Customer Satisfaction
A quality management system focused on customer needs will enhance satisfaction and loyalty. ISO 9001 helps you deliver consistent quality, which builds trust and strengthens your customer relationships.
Drive Efficiency and Reduce Waste
ISO 9001’s framework promotes process optimisation, reducing inefficiencies and waste within your business. This not only cuts costs but also improves overall operational performance.
Strengthen Risk Management
ISO 9001 helps you identify potential risks early and implement proactive measures to mitigate them, safeguarding your business and improving decision-making.
Get Certified. Get Growing.
Contact us today to start your ISO 9001 journey and position your business for tender success and long-term growth.
Achieving ISO 9001 Certification
At Compliance Lab, we simplify the path to ISO 9001 certification by providing a clear, structured approach tailored to your business. We understand that every business is unique, and our experience-driven method ensures that your systems not only meet certification requirements but also support your overall business growth.
We help you develop the necessary documentation, implement the ISO principles, and ensure compliance with all ISO 9001 standards. Our team will work closely with you throughout the entire process—from initial audits to training and ongoing support—so you can be confident that every box is ticked and your business is ready for certification.
Compliance Lab has helped hundreds of Australian businesses get certified quickly and accurately, offering a relationship-focused, hands-on approach that minimises disruptions to your daily operations. With our expertise, your business can achieve ISO 9001 certification smoothly and efficiently.
Once we engaged the Compliance Lab team, the process to certification became simple and straightforward
“Embarking on our Global ISO Certification 9001 & 27001 initially seemed to be a very burdensome and somewhat daunting task on top of everything we were doing. However, once we engaged the Compliance Lab team, the process to certification became simple and straightforward. Catherine, Hazel and the team went above and beyond to support us through to certification and gave us the confidence to manage it moving forward. Thank you Compliance Lab!”
Sebastian Robertson, CEO - Birdi
Hazel and the team can always be relied upon for sound guidance and coaching in relation to compliance against international standards
“Compliance Lab has been working with our business since the creation of our quality management system and has seen us through from setup to certification for the ISO 9001:2008 standard. Hazel and the team can always be relied upon for sound guidance and coaching in relation to compliance against international standards. We are continuing to work with Compliance Lab on an ongoing basis and look forward to building our new systems in accordance with both environmental and safety standards. I am certain that they will see us through to certification and great outcomes for our business.”
Katie Kremin, Quality Manger - Shine On
A considered yet meticulous approach has left us with a cycle of continuous improvement already benefiting DesignInc’s clients across the spectrum
“Hazel’s exceptional ability to understand DesignInc enabled her to quickly define, implement and refine our integrated management system. Her open yet professional attitude makes her a genuine pleasure to collaborate with, while a considered yet meticulous approach has left us with a cycle of continuous improvement already benefiting DesignInc’s clients across the spectrum.”
Catherine Drew-Bredin, Principal - DesignInc
Our proven 8-Step approach to ISO Certification
Achieving ISO certification is a journey, and Compliance Lab is with you every step of the way. Our proven 8-step process ensures that your business is fully prepared for certification.
Meeting & Roadmap
Clear objectives, clear outcomes.
We begin by setting expectations and creating a roadmap for your certification journey.
Identify the Gaps
Discover opportunities for improvement.
Our gap analysis audit reviews your current processes and identifies areas for development.
Customised Documentation
Designed to integrate seamlessly.
We create all necessary documentation, designed to fit effortlessly into your existing systems.
Train for Success
Prepare your team for certification.
We ensure your staff are fully trained and ready to produce the records needed for certification.
Implement your new system
Deploy your ISO system with confidence.
We roll out your customised system across the business, backed by internal audits and a management review.
Stay on track with Stage 1
Your first certification milestone.
The certification body conducts a documentation audit, ensuring you’re on the right track to success.
Fine-Tune for Certification
Address and optimise any audit findings.
We handle any actions from the Stage 1 audit, preparing you for the final step.
Final Audit: Achieve Certification
Complete the journey and get certified.
The Stage 2 audit confirms your compliance, verifying records and data, to ensure your certification.
Let’s Get Started on Your ISO Journey
Ready to take your business to the next level? Request a personalised proposal today and see how Compliance Lab can help you achieve certification and drive growth.
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Frequently asked questions about ISO 9001 Certification
How long does certification take?
From 90 days to 6 months, depending on your business requirements.
We help businesses who require urgent certification in preparation for their next tender, but we never compromise on accuracy. The quickest way to get certified is to do it properly.
What are the benefits of ISO certification?
Demonstrating the compliance of your systems and processes around quality, safety, the environment, data security – through independent certification – is an increasingly important part of consumer trust. At the same time, the performance of your compliance framework has the ability to provide powerful data-driven insights.
How much involvement is required on my behalf?
Aside weekly/fortnightly meetings to keep things ticking along, no other participation is required on your behalf other than reviewing and approval. We’re committed to upgrading your business with minimal disruption, so you can get on with business.
What is an IMS?
An integrated management system (IMS) is the combination of a number of ISO standards, usually Quality (ISO 9001), Environment (ISO 14001) and Safety (ISO 45001). An integrated management system allows you to create efficiencies in the common areas of the standards and allows you to run and manage one system.
What are the associated costs of ISO system development?
As part of the Compliance Lab processes, we need to get an understanding of your company size, locations and scope of operations before we can provide you with costs. Once we have some details, we can provide you with initial cost estimates. Please contact us to find out more information.